Order Problems?

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Ordering Problems?

If you used this order button your order was processed in real time via our Fastspring e-commerce store. You should have already received two (2) emails. One email is a receipt and thank you. The second email contains your download link.

If you only received the first email (no download link)  your spam filter has probably classified the email with a link as spam. Check your spam filter for the email. In addition, some corporate firewalls will block email so check your firewall settings. If you can't find your download email visit this page:

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Haven't Received Your Order Yet?

If you used this order button your order was sent directly to us here at Elfring Fonts. You should have already received a confirmation email for your order. Once your order is processed a second email will be sent with your download link. Note that we are only open Monday - Friday from 9 am until 5 pm Chicago time. (Closed for all major holidays.)  Your order will be processed during normal business hours and sent to you as soon as possible. If you have not received either of these emails first check your spam filter to make sure your download email is not stuck there. In addition, some corporate firewalls will block email so check your firewall. If you can't find your download email visit:

https://www.elfring.com/email.php